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United Rentals Business Development Representative in Charlotte, North Carolina

Great company. Great people. Great opportunities.

As an Outbound Sales Rep at United Rentals, you’ll be instrumental in supporting new and existing customers through outbound sales and personalized account management. Our customers expect expert consultation regarding equipment usage, job site management, inventory cost-control measures, and above all else, a frictionless rental process. In this role you will help manage our customer’s needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses.

If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of the work we all do in providing the equipment that helps build our communities.

Additional duties include the following:

  • Qualify and quantify the needs of our existing customer base by utilizing CRM program, SalesForce.com, and persuasive selling techniques Process rental quotations, reservations, and contracts in compliance with the company policies by calling on the assigned Book of Business

  • Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental Revenue Growth for assigned Book of Business Communicate to a customer any terms/conditions applying to a request

  • Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaign Identify and qualify an equipment request to ensure it will suite the customer's requirements

  • Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition Coordinate with all inside and outside branch staff to ensure customer satisfaction

  • Support & learn about branch operations

  • Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management

  • Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel

  • Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures

  • Other duties assigned as needed


  • College Degree preferred or equivalent combination of education and experience

  • 1 year sales and/or construction equipment experience. Prior Inside Sales with Outbound calling preferred

  • Proficient in Microsoft applications-Word, Excel, Email

  • Reliable, dependable and professional

  • Proficient in RentalMan, and in utilization of the various tools and resources available to Customer Care Center

  • Position may require flexibility in the days and hours of work schedule

  • Excellent time management and efficiency skills

  • Excellent organizational and communication skills

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.