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United Rentals Credit Coordinator in Charlotte, North Carolina

Great company. Great people. Great opportunities.

As a Credit Coordinator at United Rentals, you will coordinate all aspects of collection for delinquent accounts referred to third-party agents.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of the work we all do in providing the equipment that helps build our communities.

Additional responsibilities include the following:

  • Identify delinquent accounts for collection efforts and initiates collection activity after completing final collection efforts on behalf of the Company

  • Refer accounts to third-party collection agencies and attorneys as appropriate

  • Ensure all legal and collection data is complete and accurate; In preparation of legal proceedings, reviews information gathered for third party agencies

  • Work with credit management team to negotiate customer settlements, and reviews settlement releases with customers through third party

  • Oversee placement, status and recovery of accounts placed to collection agencies or attorneys, as necessary prepare accounts for bad debt write off

  • Prepare all required reports containing potential bad debt, bankruptcy notices, fees paid and collected amounts from agencies and attorneys

  • Receive and reconcile third-party invoices for approval and payment

  • Other duties assigned as needed

Job Requirements:

  • High school diploma or equivalent required. Associate’s degree in related field preferred

  • Minimum 5 years’ experience in credit and collection required, preferably in the heavy equipment rental or construction industry

  • knowledge of lien laws, surety bonds, and UCC filings preferred

  • Strong customer service skills with knowledge of principles and processes for providing customer satisfaction and meeting quality standards

  • Demonstrate ability to communicate effectively and tactfully with customers

  • Proficient knowledge of Microsoft Office applications

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match/RRSP; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, part time eligibility in select provinces

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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