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United Rentals Outbound Sales Manager in Charlotte, North Carolina

Great company. Great people. Great opportunities.


As an Outbound Sales Manager at United Rentals, you will be responsible for leading, coaching, and developing an outbound sales team of Supervisors and Business Development Representatives. You’ll be accountable for optimizing sales opportunities through targeting small value, infrequent customers, and/or new prospects via phone, email, and/or text. You will also motivate the team in a fast-paced environment while demonstrating a passion for the services offered and creating a culture of high performance. Success will be measured through team achievements demonstrated by meeting and/or exceeding key performance metrics.

Sound challenging and fun? Consider getting on the management track at United Rentals, the largest equipment rental company in the world. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of your employees, your service shop and the work we all do in providing the equipment that helps build our communities.

Additional duties include the following:

  • Build and preserve the outbound sales department by attracting, hiring, and retaining qualified sales professionals

  • Lead, mentor, and coach the outbound sales supervisors to achieve outstanding results for their related districts through the development of team members, an unyielding focus on achieving targets, and, overall team engagement

  • Seek out new, persuasive, and innovative selling techniques to assist with continuously driving conversion rates and revenue yielding YOY growth

  • Establish, set, and align team goals with departmental and individual targets, business initiatives, projects, and processes to maintain transparency of expectations and define what equates to successful performance

  • Provide insight into team forecasts, actuals, and customer trends to predict performance to plan

  • Forecast and executive report outs providing details on key metrics, target to goal achievements, successes, and challenges

  • Partner with corporate and field sales departments to maintain an understanding and knowledge of the current market trends, anticipated changes, and opportunities

  • Take ownership over organizational initiatives and projects

  • Work with key stakeholders to gather and document new technology project requirements, develop a plan to implement changes, train, and provided feedback on adoption

  • Other duties assigned as needed


  • Bachelor’s Degree in related field or equivalent combination of education and experience required

  • Minimum three years of demonstrated successful sales leadership and territory optimization required

  • Managerial experience with a sales-focused team of direct and/or indirect reports

  • Prior experience with rental equipment preferred

  • Effective leadership, motivation, and organization skills

  • Computer skills (Outlook, MS Excel, Word, PowerPoint, SalesForce.com Preferred)

  • Excellent communication skills – written, verbal, facilitating, relaying information and presentation skills

  • Ability to develop a strategic plan and convert into actionable results

  • Strong interpersonal skills with emphasis on negotiating, collaborating and conflict resolution

  • Ability to set goals and establish performance standards

  • Ability to work in a fast-paced, dynamic environment

  • Strong influencing and internal customer service skills; intermediate presentation skills

  • Must be able to effectively manage multiple high-profile projects at one time

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.