United Rentals Jobs

Job Information

United Rentals Key Account Coordinator in La Porte, Texas


Responsible to act as an integral part of sustainable growth with National Account / Industrial Customers through PO management. Acts as the liaison between branch and credit office through PO management. Support customer needs through providing customer required reporting (SOFA, PO Projections, Accrual support, PO Amount Alerts etc.) Attend KPI and various meetings with customer & branches. Support and provide solutions to improve process from PO to payment to support the reduction of DSO. Work with branches and preforms QC audit to ensure invoices have valid information and required customer information.

  • Responsible to fully understand and comply with all reporting requirements for 1-2 large Industrial or National customers and provide end to end customer back office support

  • Act as point of contact for all rental coordinators related to projections and PO requirements; ensure all rental POs are accurate and comply with contractual obligations

  • Or work with the branch and and billing/credit team with a common goal to support the reduction of rejected invoices and delays to additional POs through forecasting, monitoring and reconciliation

  • Prepare accurate monthly project cost projection reports.

  • Act as a liaison between the customer, branch, credit/billing offices to insure that the issues and disputes are resolved to the satisfaction of the customer.

  • Prepares detailed tracking system to track purchase order values, invoiced amounts and remaining available values.

  • Works with multiple contacts including purchasing, accounts payable and on-site contractors.

  • Keep current in understanding customer policies and procedures with respect to PO management.

  • Meets established goals and objectives as determined by department management.

  • As necessary, assist in internal and external audit requests.


Education : High School Diploma or equivalent experience required; Bachelor's degree preferred

Experience : Minimum 3+ years experience of Customer PO Management or Accounts Receivable

Prior experience with projection reporting or forecasting required

Other Skills Required:

  • Excellent customer service and verbal/written communication skills

  • Basic math skills and Microsoft Office computer skills required.

  • Ability to understand complex account reconciliations required.

  • Web-Based Workflow Solution Software experience preferred.

  • Intermediate excel skills required; advanced preferred.

  • A/S400 RentalMan experience required

  • SAP Experience preferred.

  • Strong verbal and written communication skills required;

  • Strong work ethic and work well collaboratively within own group and cross functionally to achieve goals.

  • Deals constructively with conflict and responds professionally to customers and team members

  • Work quickly, independently and resourcefully with minimal supervision.

  • Detail oriented and work accurately and consistently with a sense of urgency.

  • Able to juggle multiple priorities and/or tasks at once. Works with various people and or resources to accomplish goals.

  • Strives to exceed the expectations of external and internal customers. In conjunction with company interests, acts with the customer's interest in mind. Establishes effective, long term relationships with customers.

  • Demonstrates effective negotiation techniques with customers. Responds appropriately to rate pushback, discounts appropriately and stands ground when needed.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.