Job Information
United Rentals Répartiteur(rice) / Dispatcher in Saint-Laurent, Canada
Great company. Great people. Great opportunities.
As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.
Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.
Additional duties include the following:
Schedule drivers and organize dispatch of all equipment for the branch
Assist in taking customer telephone orders for deliveries, pickups and service
Arrange for all emergency field repairs
Answer customer calls and review driver schedules in order to fulfill customer requests
Assist Inside Sales team as needed
Other duties assigned as needed
Job Requirements:
High School diploma or equivalent
Valid driver's license with acceptable driving record
Technical knowledge of DOT/Federal Motor Carrier rules and regulations
Diligent attention to safety
Strong ability to multitask in a fast-paced environment
Superior customer service, teamwork and verbal/written communication skills
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
DISPATCHER - IN FRENCH
À titre de répartiteur à United Rentals, vous serez responsable d’organiser la répartition quotidienne de l’équipement de la succursale de manière opportune et sécuritaire. Sans vous, nos clients ne peuvent pas répondre à leurs besoins opérationnels; voilà pourquoi nous sommes à la recherche d’un professionnel intègre qui respecte et comprend les exigences du travail.
Votre solide éthique de travail, votre fiabilité et votre attitude positive feront de vous un atout pour notre succursale et l’ensemble de notre organisation. Si vous souhaitez avoir la possibilité de vous tailler une place au sein du plus grand loueur d’équipement au monde, envisagez un avenir chez United Rentals. Vous recevrez le soutien d’une équipe de direction fiable qui vous aidera à atteindre vos objectifs. Ce poste à la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux débouchés professionnels.
Responsabilités complémentaires (liste non exhaustive) :
Organisez l’horaire des chauffeurs et la répartition de tout l'équipement pour la succursale
Aider à prendre les commandes téléphoniques des clients pour les livraisons, les ramassages et le service
Organiser toutes les réparations d'urgence sur le terrain
Répondre aux appels des clients et revoir les horaires des chauffeurs afin de répondre aux demandes des clients
Assister l'équipe commerciale interne au besoin
Autres responsabilités en fonction des besoins
Exigences du poste :
Diplôme d’études secondaires ou équivalent
Permis de conduire en cours de validité et dossier de conduite acceptable
Connaissances techniques en matière de règles et de règlements du Department of Transportation/Federal Motor Carrier (ministère des Transports)
Souci poussé de la sécurité
Forte aptitude à gérer plusieurs tâches à la fois dans un environnement rapide
Sens du service à la clientèle et du travail d’équipe, compétences en communication verbale et écrite
Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.
Dispatcher - Trench
As a Dispatcher at United Rentals, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time. Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.
Your strong work ethic, reliability and positive attitude will make you an asset to our branch and entire organization. If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. You will be supported by a strong management team that will help you achieve your goals. Excellence in this challenging and rewarding position paves the way for advancement opportunities.
Additional duties include the following:
Daily scheduling of UR Drivers and outside haulers with proactive forward planning
Manage constant change to the daily schedule to meet customer demands
Manage inter-company transfer hauling
Communicate Driver schedules and expectations
Become expert on dispatch system, supporting applications, and dispatch processes
Be a key player in the daily branch planning meeting
Monitor and perform to dispatch metrics
Provide excellent service to both external and internal customers
Communicate with the team clearly, concisely, and honestly
Assist in taking customer telephone orders for deliveries, pickups and service
Assist Inside Sales team as needed
Other duties assigned as needed
Job Requirements:
College degree preferred or equivalent experience
Diligent attention to safety
Strong ability to multitask in a fast-paced environment
Superior customer service, teamwork and verbal/written communication skills
Keen attention to detail
Analytical and processes oriented
Planner, preparer, problem solver, decision maker
Valid driver's license with acceptable driving record
Technical knowledge of DOT/Federal Motor Carrier rules and regulations
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)
Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.