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United Rentals Director, Customer Digital Technology in Stamford, Connecticut

Great company. Great people. Great opportunities.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future. We believe in:

Hiring and retaining exceptional employees at every level

Providing training, development and career planning

Instilling the belief that our customers are key to our long-term success

Encouraging a strong sense of responsibility, involvement and commitment

Recognizing and rewarding both individual and team efforts

As a Director, Customer Digital Tech at United Rentals, you will be responsible for the leadership of customer facing digital technologies, including architecture, development, quality assurance, maintenance, operations/monitoring, release management, problem management, hardware and software research and implementation.

This is a challenging yet rewarding position. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of your team and the work we all do in providing the equipment that helps safely build our communities.

Responsibilities will also include the following:

  • Partner with business teams to understand product roadmap and develop vision/plan for how technology can deliver value for customers, including collaborating on design choices

  • Manage internal teams and vendors to deliver system capabilities on time and budget and with high quality

  • Work across IT teams to ensure seamless integration of customer facing systems with the enterprise architecture

  • Ensure transparency and accountability of teams and vendors in delivering new systems and capabilities

  • Establish IT service and quality standards/processes and improvement recommendations, staying abreast of new technologies, market conditions and the competitive environment to ensure best practices

  • Ensures sustainable operations and ongoing monitoring/alerting of environment

  • Other duties assigned as needed

Job Requirements:

  • Bachelors preferred; or comparable education and experience

  • 8-10 years experience in developing technology solutions, with an emphasis on web/mobile agile application development and customer facing technologies

  • Significant experience in technology project management including collaborative business partnerships, cross functional leadership/influence, vendor management and issue resolution

  • Supervisory and team management experience strongly preferred

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match/RRSP; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, part time eligibility in select provinces

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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