United Rentals Sr. Analyst, Shared Services in Temple Terrace, Florida


The Senior Shared Services Analyst is responsible for providing various evaluative processes, tasks, metrics and analytics within Shared Services (Accounts Payable, Cash Applications, Concur, Cash Control and Reconciliation). Including but not limited to Accounting functions, system management and monitoring. Individual tasks will vary by assignment.

Essential Duties:

Alternating Between Needs of Accounts Payable, Cash Applications, Concur and Cash Control and Reconciliation.

Month/Quarter/Annual close Process and General Ledger

  • Compile, analyze & distribute month-end required materials and make all necessary updates/recommendations.

  • Reconcile cash accounts and analyze the flow of data.

  • Prepare journal entries for reclassifying items to the correct GL accounts.

  • Work hand in hand with IT to develop process improvements and areas to increase efficiency in reconciliation process.

  • Analyze balances and prepare sweeps and credit card fee entries.

  • Ensure timely and accurate distribution of 1099 forms.

  • Monitor Catalyst activity -- monthly reporting; SLA's; user forms etc.


  • Perform assessments of internal controls and work with Shared Services managers to increase compliance by developing process improvement recommendations.

  • Primary liaison for audit requests from internal and external auditors.

  • Review and update Shared Services PPB's.

  • Capture, evaluate and report key metrics for the monthy MOR package to SLTEnsure compliance with policies and procedures; analyze trending and provide root cause analysis as needed.

  • Perform assessments of internal controls and work with Shared Services managers to increase compliance by developing process improvement recommendations.


  • Conduct advanced system training as requested and needed.

  • Update e-learning courses, desktop reference manuals and how to documents for the company intranet.

  • Work with outsource partners to ensure system codes and rules are current and mapped correctly for year-end reporting. Conduct year-end testing of data and advise Shared Services managers if data is ready for production.


  • NSF & Credit card disputes -- identify root cause and find appropriate resolution.

  • Handle all inquiries in the Cash Reconciliation Email inbox by providing excellent customer service and resolving inquires within prescribed SLA's.

  • Research and analyze unmatched items in the cash accounts and reconcile all open items within a 30 day window.

  • Manage Corporate Credit cards with JPMC for active cardholders(what is involved? Who do they work with on this?)

  • Monitor Error Suspense GL account for cash transactions that do not feed to the cash GL account properly and re-class as necessary.

  • Resolve chargebacks and customer credit card disputes in a timely manner.

  • Analyze bank receipts daily. Based on information obtained from credit card company, bank or branch, update UR charges on records as needed.

  • Prepare journal entries for reclassified reconciling items.

  • Provide and/or obtain support to/from Cash Applications in regards to issues that arise.

  • Assist with strategic planning, future acquisitions and other corporate projects.

  • May include contacting our branches and providing excellent services to our internal and external customers.

  • Identify process improvements and make recommendations with policies and procedures.

  • Retrieve and import all bank and book information into automated reconciliation system.

  • Review automated imports daily to ensure no errors occurred in import process.

  • Request merchant ID's for new or acquired branches.

  • Update convert table to facilitate import of daily banking information into the automated reconciliation system.

  • Work directly with ASG to request new accounts be added in Lawson.

  • Analyze lost discounts and identify root cause

  • Various other reporting as required

  • Ensure compliance with policies and procedures

  • Review all SLA's individually and compare to internal reporting on a monthly basis


Education : Bachelor's degree is required

Experience: 5-7 years related Shared Services, Accounting or Finance experience required.

Other Skills Required: Excel, Word, PowerPoint, Outlook

Other attributes include:

  • Confidentiality

  • Strong analytical and problem solving skills

  • Highly motivated

  • Strong organizational skills

  • Excellent written, oral communication and customer service skills

  • Flexibility

  • Good judgment

  • System/process literacy

  • Multi-tasking

  • Sense of urgency

Working Conditions: The work environment is a business office with business casual attire and use of a personal computer. Travel at times will be required.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.