United Rentals Jobs

Great company. Great people. Great opportunities.

En tant que responsable de service chez United Rentals, vous serez le dirigeant d'une grande entreprise d’entretien. Vous aurez l'opportunité d'embaucher et de motiver une équipe incroyable de techniciens de service. Vous améliorerez continuellement l'efficacité et la satisfaction de la clientèle en vous assurant que l'équipement est bien entretenu et réparé. Vous travaillerez en étroite collaboration avec le directeur de succursale et aiderez à établir une succursale rentable grâce à votre direction, à vos connaissances en matière de service et d'entretien et à votre gestion des affaires.

Ce parcours vous permettra d’accéder à un poste de gestion chez United Rentals, le plus grand loueur d’équipement du monde. Nous vous fournirons les outils, la technologie et le soutien dont vous avez besoin pour fournir un travail excellent. Vous serez fier ou fière du travail fourni par vos employés, de votre atelier de service quant à la location du matériel nécessaire à la construction de nos milieux de vie.

Responsabilités complémentaires (liste non exhaustive) :

• Motiver, encadrer et former les techniciens pour dépasser les normes de temps et de qualité et se conformer aux processus de réparation et d’entretien standard

• Répartition des membres du personnel, en fonction des compétences et de la charge de travail.

• Responsable du R&M, des profits et des pertes et des coûts/budget associés

• Direction, planification, mesure et amélioration continuelle de toutes les mesures de rendement de service et d’entretien

• Supervision des activités du service des pièces, pour assurer un service à la clientèle optimal, une productivité supérieure des techniciens/ateliers/du coût d’origine de l’équipement et un contrôle maximal des coûts

• Évaluation du rendement et des possibilités de promotion des membres du service Identification et organisation des formations techniques nécessaires t accompagnement constant par des séan

• Promotion d’une culture de sécurité et de discipline par le biais de leadership, respect individuel exemplaire des normes de sécurité, sens de la responsabilité et communication

• Autres responsabilités en fonction des besoins

Exigences du poste :

• Diplôme d'études secondaires requis; Diplôme d'école de commerce est un atout; Baccalauréat préférable

• Permis de conduire en cours de validité et dossier de conduite acceptable

• Vaste expérience en entretien de flotte d'équipement et en leadership

• Cinq ans d'expérience en service et entretien et un minimum de 3 ans d'expérience en supervision

• Solides aptitudes en leadership et capacité poussée à motiver les gens

• Compétences supérieures en service à la clientèle

• Connaissances importantes en comptabilité d’entretien et du compte de résultat d’une entreprise de location

• Compétences de base en informatique, en particulier avec Microsoft Excel

Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.

As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

Sound challenging and fun? Consider getting on the management track at United Rentals, the largest equipment rental company in the world. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of your employees, your service shop and the work we all do in providing the equipment that helps build our communities.

Additional duties include the following:

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

• Staff location adequately based on skills and workload

• Responsible for R&M, P&L and associated costs/budget

• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics

• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control

• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching

• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

• Other duties assigned as needed

Job Requirements:

• High School Diploma required; trade-School Degree a plus; bachelor’s Degree preferred

• Valid driver's license with acceptable driving record

• Extensive Equipment Fleet Maintenance and leadership experience

• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience

• Strong motivational and leadership skills

• Excellent customer service skills

• Strong knowledge of maintenance accounting and P&L

• Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise within the Power/HVAC Division. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

Sound challenging and fun? Consider getting on the management track at United Rentals, the largest equipment rental company in the world. We’ll provide the tools, the technology and the support you need to do the job right. You’ll be proud of your employees, your service shop and the work we all do in providing the equipment that helps build our communities.

Additional duties include the following:

• Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following:

Silent Diesel Generators 20kw to 1.5MW

Air–Cooled Chillers 10 to 400 Tons

Rental Industry Air-Conditioners 5 to 40 Tons

Desiccant Dehumidifiers and Negative Air Machines

Electrical Distribution

Load Banks

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

• Supervise Service Technicians, ensuring safety policies and procedures are followed at all times

• Build strong customer relationships through the delivery of high quality and timely customer service

• Apply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facility

• Manage the shop operating expenses

• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics

• Meet on regular basis with Branch Managers, reporting any problems and discussing possible solutions

• Other duties assigned as needed

Job Requirements:

• High school diploma or equivalent

• 3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated above

• Intermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systems

• Advanced knowledge of heavy equipment, the manufacturers’ warranty process, and the work order / time spent accounting process

• Experience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situations

• Valid driver's license with acceptable driving record

• Strong motivational and leadership skills

• Excellent customer service skills

• Strong knowledge of maintenance accounting and P&L

• Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Non-Full Time roles: Benefits offering includes 401(k) retirement with company match; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, non-full time eligibility in select provinces.

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.